If you disagree with any part of these terms and conditions, please do not use our website.
The term The Organic Pantry Ltd. or ‘us’ or ‘we’ refers to the owner of the website whose registered office is St Helens Farm, Newton Kyme, Tadcaster, LS24 9LY
The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only.
It is subject to change without notice.
We cannot guarantee availability or price of the products listed as these are subject to change in line with our own suppliers.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites.
These links are provided for your convenience to provide further information.
They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s).
Product images are for illustrative purposes only, products may vary in appearance on arrival.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
A member of staff will contact you directly to arrange delivery.
Payment is in Sterling only.
We do not export produce from the UK.
Orders for any meat or dairy items must be with the office by 9am on Friday morning the week before you are wanting your delivery in order for these items to be ordered for you. Orders for any fruit, vegetable and grocery items must be with us by 2pm the day before delivery. Orders received after these deadlines will be processed for the following week.
Refund policy :
If you are unsatisfied with any of our products we will be happy to offer a replacement of the item with your next order or a refund to the same value at the time of purchase, please contact the office on 01937 531693 or by email firstname.lastname@example.org at your earliest convenience.
We ask that all cancellations of meat or dairy are made by 9am the week before your delivery as these items are pre-ordered and after this point they will have already been ordered by our suppliers. Any other products can be cancelled up to 24 hours before delivery. Any cancellations not made in the required time frame will be charged for.
All payments must be received within 10 days from date of invoice.
The following payment options are available to customers:
· GoCardless (a direct debit system) – ideal for regular orders
· Sage Pay (via a debit or credit card) - can be used for both on line orders and regular deliveries
· Cheques - made payable to The Organic Pantry Ltd.
· Cash – by special arrangement with the office only